![]() The location ID as shown in the photo below is the best way for the Support Team to know which location you need reset.įigure 5: Viewing details on a different location than the current computer. Technology: CPC (Customized Parameters Control). Please let us know your account user ID, email address, the licenses that need to be reset, and the location name and ID. If you already own one or more Ample Sound plug-ins, log in to your account to manage your license and 2. If the location is inaccessible, then you can request the activations to be reset by contacting the Support Team. Unfortunately, you cannot make any changes to these activations unless you use that computer/location. You can click on other locations in the "Local" list to see what computers hold activations for other licenses in your account. It will still be under your account, which you can view by clicking your user ID in the top left (in this example it would be "soundtoystest2").įigure 4: The location is now empty - there are no license activations in use.
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